- Age Restrictions: Packages are available to all age categories eligible to purchase a ticket to the show. Package Participants may be required to be accompanied by a parent or legal guardian (the parent or legal guardian may also be required to purchase a Package) when participating in elements of the Package.
- Re-Sale Prohibited: All Package elements will be rendered invalid if resold.
- No Refunds: Subject to any appliable law (including without limitation the Australian Consumer Law) Packages and contents are non-transferable, and all sales are final. There are no refunds or exchanges. Name changes will be issued at the sole discretion of Frontier.
- Package Details and Instructions: All Package purchasers will be contacted by email (to the email address submitted at the time of purchase) approximately five (5) days before the show.If you do not receive this email five (5) days prior, please double check your junk email folder, and if you cannot locate any Package communications, email VIP@frontiertouring.com
- Packages Subject to Change: All Package items and experiences (including any pre-show functions, times, locations and package inclusions) may vary from market to market and are subject to change at any time for any reason.
- Purchaser Information: You are responsible for ensuring your contact information (email and mail address) provided at the time of purchase is correct and current and Frontier, the Artist, Ticketing Company, Venue and any other affiliated parties are not responsible for outdated or incorrect information provided by you including where incorrect information results in an undelivered product.
- Acces: Exact times will be sent to all Package purchasers closer to the show dates. Please note there is no sectioned off area in the General Admission Pit (unless otherwise advised).
First Access: First Access means you have first access into the Auditorium before all other ticketholders, including the Bell Bottoms Early Entry package holders.
Early Entry: Early Entry means you have priority access into the Venue and Auditorium before general ticketholders. For clarity, Bell Bottoms Early Entry package holders will access the Auditorium after Whirlwind On Stage Experience package holders.
- Artist Interaction: There is no Artist interaction or involvement on the day of the show.
- Commemorative VIP Laminates: Commemorative Laminates are for commemorative purposes only. The Commemorative Laminate does not gain or authorise access into the Venue or any backstage areas.
- Package Components (eg Limited Edition Tour Gift, Commemorative VIP Laminate): All Package components are to be picked up at the Venue at the time designated for check-in on the night of the show, otherwise you may forfeit your opportunity to collect this part of your Package. Package components will not be mailed out and won’t be held at the Venue for later collection.
- All sales are made subject to Frontier’s Terms of Sale and any applicable laws. In the event of any conflict or inconsistency between the above Whirlwind On Stage Experience and Bell Bottoms Early Entry Package Additional Terms & Conditions and Frontier’s Terms of Sale, Frontier’s Terms of Sale shall take priority to the furthest extent permitted by law
- If you have questions or concerns regarding the delivery, collection, or contents, of your Early Entry Package inclusions, please email VIP@frontiertouring.com